If you (or a member of your household) rely on electricity to operate life-sustaining equipment, such as a respirator or dialysis machine, it is important that you notify PSE&G. When notified, PSE&G will send you a form that must be completed and signed by the prescribing medical professional every year to verify the use of life-sustaining equipment. Once the form is returned and approved by PSE&G, your account will have an indicator that life-sustaining equipment is used in your home.
When the risk of power outages is high due to forecasted severe weather, PSE&G will notify the customer by telephone of the potential for outages and the need for a contingency plan since restoration times cannot be guaranteed. During power outages that affect the resident’s area, PSE&G will call to provide outage and restoration information. If life-sustaining equipment is used in the home, the customer should have a backup plan, such as a generator or an alternate location with electric service to which they can go, so that they can continue to use medical equipment in the event of lost power to the residence.
To download a form or learn more, visit pseg.com/life or call PSE&G at 1-800-436-PSEG (7734)